CX Experts Support
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Recent activity by CX Experts Support-
How do I read and download the GDPR or privacy policy?
It’s easy to read or download the GDPR or privacy policy. Just head to you Dashboard and follow the steps below:Click on your profile icon at the top right corner of your DashboardScroll down and c...
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How do I get my certificates delivered for face to face training?
It's easy to get your certificates from face to face training delivered. Simply email facetoface@vocationaltraininghub.com with the date the course was taken, along with the subject. One of our tea...
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How do I download support documents?
It’s easy to download your support documents. Just head to your Dashboard and follow the steps below:Click on “Download Zips”Click “All”, “Organisation” or “Individual” tab to see relevant support ...
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How do I download my course handbooks, learning outcome reports and certificates?
It’s easy to download your course handbooks, learning outcome reports (LORs) and certificates. Just head to your Dashboard and follow the steps below:Click on “Downloads - Report” and then on “Cert...
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How do I download my Learning Outcome Review (LOR), certificate, or handbook once I’ve completed a course?
Once you’ve completed a course, it’s easy to download your Learning Outcome Review (LOR), your certificate, and your course handbook. Just head to your Dashboard and follow the steps below:Click on...
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How do I download completed data, scores and overall data?
It’s easy to download a list of completed courses (and those that are still being pursued), their associated scores, and a list of courses yet to be started. Just head to your Dashboard and follow ...
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How do I download a certificate once I’ve completed my course?
Once you’ve completed your course, it’s easy to download your course certificate. Just head to your Dashboard, and follow the steps below:Click “Courses” and then “My Courses”Navigate to relevant c...
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How do I complete a Learning Outcome Review (LOR)?
It’s easy to complete a Learning Outcome Review (LOR). Just head to your Dashboard and follow the steps below:Click “Courses” and then “My Courses”Navigate to relevant course - use Sectors list to ...
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How do I view my user profile and course status?
It’s easy to view your user profile and course status. Just head to your Dashboard and follow the steps below:Profile SettingsClick on your Profile icon in the top right corner of your screen and t...
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How do I access my one page profile?
It’s easy to find your One Page Profile, and answer the set questions. Just head to your Dashboard and follow the steps below:Click on “System” and then on “One Page Profile”View all required quest...