It’s easy to buy and manage your credits, subscriptions and mandatory packages. Just head to your Dashboard and click on “Shop”, then follow the steps below”.

Credits

• Click on the “Credits” tab to buy credits packages, view your purchase log history or view your purchased package balance.

Buying Credits

• To buy credits, click on “Buy Credits Package”, and then choose a sector from “Adult Care”, “Children Services”, “Children’s Home”, “Early Years”, “Foster Care”, or “Leaving Care” - then click on “Request A Price”

• Enter your details in the pop up window, including the number of potential learners, mandatory or specialist courses requirements, date and time and any comments - then click “Submit” to request a price

• Note the confirmation message from our Customer Service Team

Purchase Log History

• To view your purchase history, click on the “Purchase Log History” tab

• You can view each Package Name, Added Credits, Remaining Credits, Amount, Discount Amount, Vat, Total Amount (GBP), Purchased Date and Payment Received Date

Purchased Package Balance

• Click on the “Purchased Package Balance” tab to view your purchased package balance

Subscriptions

• Click on “Subscriptions” to buy a subscriptions package, view your purchase log history, or manage your purchased bundle

Buy Subscription Packages

• To buy a subscription package, click on the “Buy Subscription Packages” tab

• Choose your sector from “Adult Care”, “Children Services”, “Children’s Home”, “Early Years”, “Foster Care”, or “Leaving Care”

• Select a number of learners from the “Number of Learners” box, and click “Request A Price”

• Enter your details in the pop up window, including the number of potential learners, mandatory or specialist courses requirements, date and time and any comments - then click “Submit” to request a price

Purchase Log History

• To view your purchase log history, click the “Purchase Log History” tab

• You can view Package Name, Courses Included, Learners Included, How Many Learners Added, Amount, Discount Amount, Net Amount, Vat, Total Amount (GBP), Purchased Date, Payment Status, Payment Received Date and Status

Manage Purchased Bundle

• To manage a purchased bundle, click on the “Manage Purchased Bundle” tab

Mandatory

• Click on the “Mandatory” tab to buy mandatory packages, view your purchase log history or manage a purchased bundle.

Buy Mandatory Packages

• To buy a mandatory package, click “Buy Mandatory Packages”

• Choose a sector and click “Request a Price”

• Enter your details in the pop up window, including the number of potential learners, mandatory or specialist courses requirements, date and time and any comments - then click “Submit” to request a price

Purchase Log History

• Click on “Purchase Log History” to see a purchase history of all your mandatory packages

• You can view Package Name, Courses Included, Learners Included, How many Learners Added, Amount, Discount Amount, Net Amount, VAT, Total Amount (GBP), Purchased Date, Payment Status, Payment Received Date and Status

Manage Purchased Bundle

• Click on “Manage Purchased Bundle” to manage your purchased bundle