CX Experts Support

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Recent activity by CX Experts Support Recent activity Votes
  • How do I transfer my account to my new employer?

    It's easy to transfer your account to your new employer, just follow the steps below:Get in contact with us via our ticket system using the VTH logo in the bottom right corner of the screenRaise a ...

  • How do I reset my password?

    It’s easy to reset your password. Just head to your Dashboard and follow the steps below:Click on your Profile icon in the top right corner of your screen and then on “Profile Settings”Scroll down ...

  • How do I log out?

    It’s easy to log out of your personal development account. Just follow the steps below:Click on your Profile icon at the top right of your Dashboard screenScroll down and click “Logout”

  • How do I login with my password?

    To login with your password instead of the OTP, simply click on the "Login with password" link just underneath the box for your username, email, or mobile. Clicking on this link will open up a new ...

  • How do I find a policy or procedure that’s been added to my account, or attached to my course?

    It’s easy to find and read any policies and procedures that your manager has added to your account - and any that have been attached to your course. Just head to your Dashboard and follow the steps...

  • How do I view my training calendar?

    It’s easy to view your training calendar, and see any entries you’ve been tagged in. Just head to your Dashboard, and follow the steps below:Click “Training Calendar”View Training Calendar screen i...

  • How do I view my recent activity?

    It’s easy to view your recent activity. Just head to your Dashboard and follow the steps below:Click on “Downloads - Report” and then on “Activity”View recent activity by Date & Time, Activity Type...

  • How do I view my course status?

    It’s easy to view your course status. Just head to your Dashboard and follow the steps below:Click on “System” and “Course Status”Course Status tab shows Courses Not Started, Courses Not Completed,...

  • How do I view courses that I’ve bought directly - and results, stats, and quiz activity?

    It’s easy to view courses that you bought directly - and their results, stats and quiz activity. Just head to your Dashboard and follow the steps below:Click on “Courses” and then “Directly Purchas...

  • How do I use my Dashboard?

    Your Dashboard is the first page that you will land on, and it’s really easy to use. Just follow the steps below to find out what’s where:Free Specialist CoursesThe Free Specialist Courses area sho...