It's easy to make changes to a learner account, just head to your Dashboard and follow the simple steps below:

• Click on “Learners” and then on “Edit Learner Account Details”. You’ll then be able to filter your learner by their learner type, their name, their status (or by their unique code) before clicking “Search”.

• You can also click “Export” to export a list of learners as a .csv file

• To view a list of archived learners, click on “View Archived Learners”

• To delete a learner from the list, select their name and click “Delete Learners”

• To make changes to a learner’s username or contact details (or to disable or delete their account), simply select their name from the Learners List and it will take you to the Learner Setting Page

• Click on “Profile” to make the changes you need

• Click on “Course Status” to see a list of courses that they have completed - as well as any that they are yet to start, any they have not yet completed and any they are yet to pass.

• Click on "Send Reminder" under "Action" to remind a learner about a course they are yet to start

• When courses have been completed, click on the "LOR Download", "Certificate Download" and "Handbook Download" icons to download the respective documents