CX Experts Support
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Recent activity by CX Experts Support-
How do I download my course handbooks, learning outcome reports and certificates?
It’s easy to download your course handbooks, learning outcome reports (LORs) and certificates. Just head to your Dashboard and follow the steps below:Click on “Downloads - Report” and then on “Cert...
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How do I download completed data, scores and overall data?
It’s easy to download a list of completed courses (and those that are still being pursued), their associated scores, and a list of courses yet to be started. Just head to your Dashboard and follow ...
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How do I log out?
It’s easy to log out of your personal development account. Just follow the steps below:Click on your Profile icon at the top right of your Dashboard screenScroll down and click “Logout”
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How do I edit my account?
It’s easy to edit your account. Just head to your Dashboard and follow the steps below:Click on “System” and then on “Edit Account”View the Edit Account Details pageUpdate account details and click...
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How does the ticket system work?
The ticket system is really easy to use, and lets you raise, track, and respond to a ticket. There are three different ways to raise a ticket, so just head to your Dashboard and follow the steps be...
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How do I use the Help and Support Chat?
It’s easy to use the Help and Support Chat. Just head to your Dashboard and follow the steps below:Click on round TTH logo (Help icon), at the bottom right of your screenView list of help topics re...
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How do I send messages?
It’s easy to access your Personal Development Mailbox and send messages. Just head to your Dashboard and follow the steps below:Click on “Messages”InboxUse Inbox tab to view received messagesClick ...
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How do I make a complaint?
We strive to deliver exceptional training and experiences for those we work with. Should we not meet your expectations or if you feel we could do better, we would love to hear from you. Please emai...
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Where do I find my recent updates?
It’s easy to find your recent updates. Just head to your Dashboard and follow the steps below:Click on “System” and then on “Recent Updates”View list of recent updates by Update Type, Update Date, ...
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How do I send my training data to a third party?
It's easy to send a list of your completed training data to a third party, simply follow the steps below:Sending the DataGo to system in the left menu and scroll down to find "Training Data"On this...