It’s easy to reset a learner’s password, and there are two ways to do it. Just head to your Dashboard, and follow the steps below:

• Click on “Learners” and then on “Learners”

• Select “Learner” tab and view list of learners by Name, User Name, Email, Unique Code and Action

• Select relevant learner

• View Learner Setting page

• Scroll down to ‘New Password’ and enter new password

• Re-enter in “Confirm Password” box

• Click “Save”

Alternatively:

• Click on “Learners” and then on “Edit Learner Account Details”

• Select relevant learner from Learners List and follow the steps above to enter and save new password