It’s easy to download both active and archived learner reports. Just head to your Dashboard and follow the steps below:

• Click “Downloads - Report” and then “Reports”

Active Learners

• Under Download Data tab, use “Active Learner Reports” tab to download reports for active learners

Download Completed Data

• Use Download Completed Data box to download list of all learners, their completed courses, and scores

• Select Start Date and End Date

• Select report format from xlsx or .csv and click “Download”

• Click “Reset” to reset fields at any time

• View confirmation popup

• Check email inbox for email message and click “Click Here” link in message to download requested file

Download Courses Not Passed

• Use Download Courses Not Passed box to download list of all learners, courses they haven’t passed, any they haven’t started, and scores

• Select Start Date and End Date

• Select report format from xlsx or .csv and click “Download”

• View confirmation popup

• Check email inbox for email message and click “Click Here” link in message to download requested file

• Click “Reset” to reset fields at any time

Download Not Started Or Part Completed

• Use Download Not Started Or Part Completed box to download list of all learners, courses they haven’t passed, and any not started

• Select Start Date and End Date

• Select report format from xlsx or .csv and click “Download”

• Click “Reset” to reset fields at any time

• View confirmation popup

• Check email inbox for email message and click “Click Here” link in message to download requested file

Download Overall Data

• Use Download Overall Data box to download list of all learners, courses they have completed or are pursuing, scores, and any courses not started

• Select Start Date and End Date

• Select report format from xlsx or .csv and click “Download”

• Click “Reset” to reset fields at any time

• View confirmation popup

• Check email inbox for email message and click “Click Here” link in message to download requested file

Download Report

• To download an overall report for a learner, select Learner Type and Account and click “Download Report”

• Check downloads folder for .csv of learner report

• Click “Reset” to reset fields

Download Certificate

• To download learner certificates and LORs, select Learner Type and Account and click “Download Certificate”

• Note confirmation popup

• Check email inbox and click “Click Here” link in message to download certificate and LOR

• Click “Reset” to reset fields

Archived Leaner Reports

• Use Archived Learner Reports tab for archived learner reports

• Follow the same steps as for Active Learner Requests to download reports for archived learners